Warranty Information
How To Make A Warranty Claim
- Toll Free: +1 (888) 665.1112 ext. 153
- +1 (604) 576.2339
- customerservice@restwell.com
- Monday - Friday | 7:00pm - 3:00pm PST
Contact Restwell Sleep Products
Rest assured, we got you covered. We are happy to assist you with all the questions and claims you may have regarding our products.
Provide Proof of Purchase
Once you have contacted us, we'll require proof of purchase from the original purchaser to proceed with the warranty claim of your product.
Fill Out Our Service Care Form
Our sleeping products are covered by different warranties. Please make sure you download and fill out the correct form for your claim.
Mattresses & Foundations
Spring Air Canada | Pure Energy | Private Label
We've got your back, Literally.
What Our Limited Mattress & Product Warranty Covers
All manufactured Restwell Sleep Products come with a limited warranty specified on the product label. Our warranty coverage includes the repair or replacement of any sleep set that does not live up to our high standards for quality and workmanship.
Restwell reserves the right to refuse service and invalidate a warranty when, upon inspection, the sleep set is soiled, found to be in an unsanitary condition, or when product failure is due to causes other than defective workmanship or materials.
PRODUCT COVERAGE AND ELIGIBILITY
Covered Products Under Our Warranty
In order to honour the repair of your product, we need to make sure that it is manufactured by us. Restwell Sleep Products is the primary manufacturer of Spring Air Canada, however, there have been other licensees in the past based in Eastern Canada who may have produced similar products to ours.
At this time, we are only able to service or replace products within British Columbia, Alberta, and Saskatchewan. Restwell does not sell any of its products outside these three Canadian provinces.
Product coverage and eligibility
Covered Products Under Our Warranty
In order to honour the repair of your product, we need to make sure that it is manufactured by us. Restwell Sleep Products is the primary manufacturer of Spring Air Canada, however, there have been other licensees in the past based in Eastern Canada who may have produced similar products to ours.
At this time, we are only able to service or replace products within British Columbia, Alberta, and Saskatchewan. Restwell does not sell any of its products outside these three Canadian provinces.
About OUR COMPANY
The Beginning of a Better Sleep
Restwell Sleep Products is a Canadian manufacturer of quality mattresses and foundations. Founded in 1990, today we are proud to be one of Western Canada’s top mattress manufacturers, and remain headquartered in Surrey, BC, Canada.