Warranty Information

How To Make A Warranty Claim

Contact Restwell Sleep Products

Rest assured, we got you covered. We are happy to assist you with all the questions and claims you may have regarding our products.

Provide Proof of Purchase

Once you have contacted us, we'll require proof of purchase from the original purchaser to proceed with the warranty claim of your product.

Fill Out Our Service Care Form

Our sleeping products are covered by different warranties. Please make sure you download and fill out the correct form for your claim.

Mattresses & Foundations

Spring Air Canada | Pure Energy | Private Label

Mattresses

Spring Air Canada | Pure Energy | Private Label

We've got your back, Literally.

What Our Limited Mattress & Product Warranty Covers

All manufactured Restwell Sleep Products come with a limited warranty specified on the product label. Our warranty coverage includes the repair or replacement of any sleep set that does not live up to our high standards for quality and workmanship.

Restwell reserves the right to refuse service and invalidate a warranty when, upon inspection, the sleep set is soiled, found to be in an unsanitary condition, or when product failure is due to causes other than defective workmanship or materials.

Close up shot of the manufacturing process of a Spring Air Canada mattress.

PRODUCT COVERAGE AND ELIGIBILITY​

Covered Products Under Our Warranty

In order to honour the repair of your product, we need to make sure that it is manufactured by us. Restwell Sleep Products is the primary manufacturer of Spring Air Canada, however, there have been other licensees in the past based in Eastern Canada who may have produced similar products to ours.

At this time, we are only able to service or replace products within British Columbia, Alberta, and Saskatchewan. Restwell does not sell any of its products outside these three Canadian provinces.

Product coverage and eligibility

Covered Products Under Our Warranty

In order to honour the repair of your product, we need to make sure that it is manufactured by us. Restwell Sleep Products is the primary manufacturer of Spring Air Canada, however, there have been other licensees in the past based in Eastern Canada who may have produced similar products to ours.

At this time, we are only able to service or replace products within British Columbia, Alberta, and Saskatchewan. Restwell does not sell any of its products outside these three Canadian provinces.

About OUR COMPANY

The Beginning of a Better Sleep

Restwell Sleep Products is a Canadian manufacturer of quality mattresses and foundations. Founded in 1990, today we are proud to be one of Western Canada’s top mattress manufacturers, and remain headquartered in Surrey, BC, Canada.